Support
A person reads every message. Email us at
[email protected]Something in the app
Say what happened, roughly when, and your @handle. A screenshot helps. If it's a crash, tell us the phone model and what you tapped just before.
Reporting a person or a post
The fastest path is inside the app: the ••• on any post, photo, story, comment, or profile → Report. A person on KOMOS reviews reports; you can also block anyone from their profile, silently. If you'd rather email, send the @handle and what you saw.
Copyright
If something on KOMOS uses your work without permission, report it in the app with the reason “Copyright”, or email our copyright agent at [email protected] with: what the work is, where it appears on KOMOS (a link or the @handle and the night), a statement that you own it or act for the owner, and how we can reach you. We take it down and tell the person who posted it. Accounts that repeatedly post other people's work are removed.
Our designated copyright agent, registered with the U.S. Copyright Office: Copyright Agent, KOMOS Industries LLC, 981 Morris Park Ave, Suite 202, Bronx, NY 10462 · [email protected] · (347) 237-3090. The full notice and counter-notice procedure is in our Terms, section 10.
Your data and your account
You can delete your whole account yourself: Settings → Delete account. It removes your profile, friendships, nights, photos, messages, plans, and stored files immediately and permanently. To ask what we hold about you, or anything about the Privacy Policy, email us; we answer within a few days.
Venues
Run a room? KOMOS Console is at getkomos.com/console. Claim your venue from its page in the app; claims are reviewed by a person. Questions about the console, the door, or tickets: same address.